Robin Kessler - Competency Speaker and HR Consultant

Take responsibility

In Uncategorized on December 10, 2010 at 3:44 pm

What do you do when you are in a situation at work where there’s a problem? Do you look for someone else to blame? Or do you try to figure out what you can learn from the incident ?

One aspect of emotional intelligence involves controlling your emotions.  As a coach, consultant and professor, the most common advice I give people is not to take things personally….and to try to learn from each experience.

For example, if your manager or professor gives you a difficult time because you were ten or thirty minutes late to do an important presentation, what can you do? Two choices: you can accept the feedback and make sure it does not happen again, or you can complain that the manager is being intolerant.

It is up to you. Just don’t be surprised when your colleague who takes the criticism gracefully, apologizes, and doesn’t make the same mistake again gets that next promotion.  How you respond says something about your maturity, your interpersonal skills, and your awareness of what it takes to be successful.

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